Library does not exist

Hi, we use a Plus plan. Right now, we are faced with a “Library does not exist” error for some of our bases. Hours ago, all bases worked without any problems. What can we do?

Thanks for your help!

Hello MatthiasN,

apologies for the inconvenience.

Due to a DNS problem affecting the availability of the storage buckets at our infrastructure partner Exoscale, bases could not be loaded. The problem has been solved with a manual configuration.

All bases should be accessible again.

As a PLUS subscriber, you can also contact us at

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