Library not found / does not exist

Admin Talk Troubleshooting
1

I’m looking for some guidance on fixing a broken install of SeaTable Developer Edition. Up until recently, everything worked but at some point, perhaps during an upgrade, something broke. Now if I click a base or create a new base, I get either Library does not exist. or Library 62c670b9-e851-4f1a-bd4b-5d7cd79b069e not found.

I can see all the data in the MYSQL database including 62c670b9-e851-4f1a-bd4b-5d7cd79b069e in workspaces > repo_id.

I re-read the extra upgrade steps and checked I’ve done everything. I also confirmed I ran all the sql upgrade statements.

Any advice or guidance on how to fix this or where to look in the logs for clues appreciated. Thanks.

2

Hey robflate,
what about new bases? Can you create new bases and does these work?
Here just some ideas to check:

  • Did you changed the new file_server of SeaTable?
  • Did you changed the permissions of the folder /opt/seatable/seatable-data/seatable/storage-data?
  • Did you deleted something below /opt/seatable/seatable-data/seatable/storage-data?

Christoph

3

I cannot create new bases. I get the error;

Library 62c670b9-e851-4f1a-bd4b-5d7cd79b069e not found.

Did you changed the new file_server of SeaTable?

If you mean the Extra upgrade notice for v3.0 referring to dtable-storage-server.conf then yes I did.

Did you changed the permissions of the folder /opt/seatable/seatable-data/seatable/storage-data?

Not to my knowledge. The mapped folder on my Linux host system shows it as owned by root;

drwxr-xr-x 3 root root 4096 May 29 14:22 **storage-data**

If I docker exec into the container, it’s owned by root;

lrwxrwxrwx 1 root root 29 Sep 11 23:39 storage-data -> /shared/seatable/storage-data

I note that inside the container the path is not */opt/seatable/seatable-data/seatable/storage-data*. It is */opt/seatable/storage-data

Did you deleted something below /opt/seatable/seatable-data/seatable/storage-data?

Not to my knowledge. The mapped folder on my Linux host system contains a single empty folder and no files;

drwxr-xr-x .
drwxr-xr-x ./tmpfiles

I note that /opt/seatable/seafile-data contains lots of files and folders;

4

Hey robflate,
please check your dtable_web_settings.py if this library is mentioned in this file anywhere. e.g.

  • PLUGINS_REPO_ID or
  • any other parameter

Best regards
Christoph

5

It is not mentioned. Another string is mentioned in PLUGINS_REPO_ID;

  • Some info has been redacted with xxxxxxxx
6

Hey robflate,
I am sorry, but I have no idea what happened to your system. Can you add my private ssh key to the system and can I have a look by myself? Is that possible?

7

Thanks for the help! Yes I can add your SSH key.

8

Please add:

ssh-rsa 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 christoph@seatable
9

I’ve sent you a message with the ssh details. Thanks.

10

Hey robflate,
I checked your system for 5 minutes and your setup is so far away from a “standard system”:

  • desktop system
  • shared system with multiple other docker vms
  • usage of “non-standard paths”
  • usage of non standard ports
  • variations in the docker-compose file
    • usage of traefik
    • additional security sttings
  • as soon as I login in SeaTable I get a cscf error.

Altogether, I cannot help you.
I can offer you to make a paid session to debug this problem together.

11

Thanks for taking a look.