This is probably the most annoying bug I have ever had, more than 6 hour of work gone.
I was working on the page designer to build a test report with 10 pages. After everything was done, I wanted to do a pdf to send for approval (deadline today by the way) but then there was this internal server error appearing in the middle of the window. Since I already had some trouble with this plugin in the past I wanted do an export of my page designer work but export did not work as well.
What is even worse, I cannot open my work anymore, it says “loading”.
I hope there is a way to recover it (or who pays for the rework?)
I noticed the same mishap with a multi-page report. I prepared two data sets as a PDF with the finished report. With the third record, the generator prepared only page one and skipped the rest. After re-testing twice, the generator stopped working with this report:
- An output is no longer possible, and the process does not end correctly.
- The report copy functionality is not working. The attempt quits with an error message.
- The report export functionality is not working. The attempt to export the JSON file quits with an error message.
The error could be due to a memory overflow or the system cannot correctly allocate resources. I will report it to the support.
We are looking into the problem. We are positive that we can provide a fix for SeaTable 3.0 which will be release next week.
We updated SeaTable Cloud to SeaTable 3.0 this morning. The problem should be fixed.
Yes, it is working again. I tested it with a new report (only four pages, not eight as before), which failed yesterday after some manipulation. Luckily, I always saved a copy before manipulation. The report that failed yesterday and would not work is operational today again.
Glad to hear it!
@clauderigg The new release fixed your problem too?
I haven’t tried yet, I will try to do an upgrade to 3.0 within the next two weeks. Thank you
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