How can that be. I even had to subscribe to Airtable where there was no problem). Any help?
SeaTable Cloud uses Stripe as payment gateway. Stripe is the party that verifies the validity of credit cards. If Stripe accepts them, we accept them. If Stripe does not, we do not.
Provided that your card has sufficient funds, it’s likely that your card is rejected due to an incomplete authentication with 3-D Secure. 3-D Secure is used by AMEX, Mastercard and VISA (using different names) as an additional security layer to prevent unauthorized payments. It is possible that your browser prevents the 3-D Secure popup. Please check that.
If you have specific payment transaction related questions, please contact sales@seatable.io. We do not discuss them in the forum.
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