API call List Collaborators returns Internal Server Error

Hello,

When I try List Collaborators (seatable.io) I get a 500 Internal Server Error.

All other API calls work. Only this one throws an error. Any idea why that could be?

Thanks

Server error → server log?!

[2024-05-21 18:23:57] [ERROR] axios.cjs[837] - get dtable related-users:  9031fe893ff0481eb11ae78e25963eb7  error:  AxiosError: getaddrinfo ENOTFOUND data.cocolotravel.comapi
    at Function.AxiosError.from (/opt/seatable/seatable-server-4.4.9/dtable-server/node_modules/axios/dist/node/axios.cjs:837:14)
    at RedirectableRequest.handleRequestError (/opt/seatable/seatable-server-4.4.9/dtable-server/node_modules/axios/dist/node/axios.cjs:3083:25)
    at RedirectableRequest.emit (node:events:525:35)
    at ClientRequest.eventHandlers.<computed> (/opt/seatable/seatable-server-4.4.9/dtable-server/node_modules/follow-redirects/index.js:38:24)
    at ClientRequest.emit (node:events:513:28)
    at TLSSocket.socketErrorListener (node:_http_client:494:9)
    at TLSSocket.emit (node:events:513:28)
    at emitErrorNT (node:internal/streams/destroy:157:8)
    at emitErrorCloseNT (node:internal/streams/destroy:122:3)
    at processTicksAndRejections (node:internal/process/task_queues:83:21) {
  hostname: 'data.cocolotravel.comapi',
  syscall: 'getaddrinfo',
  code: 'ENOTFOUND',
  errno: -3008,
  config: {
    transitional: {
      silentJSONParsing: true,
      forcedJSONParsing: true,
      clarifyTimeoutError: false
    },
    adapter: [ 'xhr', 'http' ],
    transformRequest: [ [Function: transformRequest] ],
    transformResponse: [ [Function: transformResponse] ],
    timeout: 60000,
    xsrfCookieName: 'XSRF-TOKEN',
    xsrfHeaderName: 'X-XSRF-TOKEN',
    maxContentLength: -1,
    maxBodyLength: -1,
    env: { FormData: [Function], Blob: null },
    validateStatus: [Function: validateStatus],
    headers: Object [AxiosHeaders] {
      Accept: 'application/json, text/plain, */*',
      'Content-Type': undefined,
      Authorization: 'Token I HIDE THIS',
      'User-Agent': 'axios/1.6.2',
      'Accept-Encoding': 'gzip, compress, deflate, br'
    },
    params: { dtable_uuid: '9031fe89-3ff0-481e-b11a-e78e25963eb7' },
    method: 'get',
    url: 'https://data.cocolotravel.comapi/v2.1/dtable-internal/get-related-users/',
    data: undefined
  },
  request: <ref *1> Writable {
    _writableState: WritableState {
      objectMode: false,
      highWaterMark: 16384,
      finalCalled: false,
      needDrain: false,
      ending: false,
      ended: false,
      finished: false,
      destroyed: false,
      decodeStrings: true,
      defaultEncoding: 'utf8',
      length: 0,
      writing: false,
      corked: 0,
      sync: true,
      bufferProcessing: false,
      onwrite: [Function: bound onwrite],
      writecb: null,
      writelen: 0,
      afterWriteTickInfo: null,
      buffered: [],
      bufferedIndex: 0,
      allBuffers: true,
      allNoop: true,
      pendingcb: 0,
      constructed: true,
      prefinished: false,
      errorEmitted: false,
      emitClose: true,
      autoDestroy: true,
      errored: null,
      closed: false,
      closeEmitted: false,
      [Symbol(kOnFinished)]: []
    },
    _events: [Object: null prototype] {
      response: [Function: handleResponse],
      error: [Function: handleRequestError],
      socket: [Array]
    },
    _eventsCount: 3,
    _maxListeners: undefined,
    _options: {
      maxRedirects: 21,
      maxBodyLength: Infinity,
      protocol: 'https:',
      path: '/v2.1/dtable-internal/get-related-users/?dtable_uuid=9031fe89-3ff0-481e-b11a-e78e25963eb7',
      method: 'GET',
      headers: [Object: null prototype],
      agents: [Object],
      auth: undefined,
      family: undefined,
      beforeRedirect: [Function: dispatchBeforeRedirect],
      beforeRedirects: [Object],
      hostname: 'data.cocolotravel.comapi',
      port: '',
      agent: undefined,
      nativeProtocols: [Object],
      pathname: '/v2.1/dtable-internal/get-related-users/',
      search: '?dtable_uuid=9031fe89-3ff0-481e-b11a-e78e25963eb7'
    },
    _ended: true,
    _ending: true,
    _redirectCount: 0,
    _redirects: [],
    _requestBodyLength: 0,
    _requestBodyBuffers: [],
    _onNativeResponse: [Function (anonymous)],
    _currentRequest: ClientRequest {
      _events: [Object: null prototype],
      _eventsCount: 7,
      _maxListeners: undefined,
      outputData: [],
      outputSize: 0,
      writable: true,
      destroyed: false,
      _last: true,
      chunkedEncoding: false,
      shouldKeepAlive: false,
      maxRequestsOnConnectionReached: false,
      _defaultKeepAlive: true,
      useChunkedEncodingByDefault: false,
      sendDate: false,
      _removedConnection: false,
      _removedContLen: false,
      _removedTE: false,
      strictContentLength: false,
      _contentLength: 0,
      _hasBody: true,
      _trailer: '',
      finished: true,
      _headerSent: true,
      _closed: false,
      socket: [TLSSocket],
      _header: 'GET /v2.1/dtable-internal/get-related-users/?dtable_uuid=9031fe89-3ff0-481e-b11a-e78e25963eb7 HTTP/1.1\r\n' +
        'Accept: application/json, text/plain, */*\r\n' +
        'Authorization: Token I HIDE THIS' +
        'User-Agent: axios/1.6.2\r\n' +
        'Accept-Encoding: gzip, compress, deflate, br\r\n' +
        'Host: data.cocolotravel.comapi\r\n' +
        'Connection: close\r\n' +
        '\r\n',
      _keepAliveTimeout: 0,
      _onPendingData: [Function: nop],
      agent: [Agent],
      socketPath: undefined,
      method: 'GET',
      maxHeaderSize: undefined,
      insecureHTTPParser: undefined,
      path: '/v2.1/dtable-internal/get-related-users/?dtable_uuid=9031fe89-3ff0-481e-b11a-e78e25963eb7',
      _ended: false,
      res: null,
      aborted: false,
      timeoutCb: null,
      upgradeOrConnect: false,
      parser: null,
      maxHeadersCount: null,
      reusedSocket: false,
      host: 'data.cocolotravel.comapi',
      protocol: 'https:',
      _redirectable: [Circular *1],
      [Symbol(kCapture)]: false,
      [Symbol(kBytesWritten)]: 0,
      [Symbol(kEndCalled)]: true,
      [Symbol(kNeedDrain)]: false,
      [Symbol(corked)]: 0,
      [Symbol(kOutHeaders)]: [Object: null prototype],
      [Symbol(kUniqueHeaders)]: null
    },
    _currentUrl: 'https://data.cocolotravel.comapi/v2.1/dtable-internal/get-related-users/?dtable_uuid=9031fe89-3ff0-481e-b11a-e78e25963eb7',
    _timeout: null,
    [Symbol(kCapture)]: false
  },
  cause: Error: getaddrinfo ENOTFOUND data.cocolotravel.comapi
      at GetAddrInfoReqWrap.onlookup [as oncomplete] (node:dns:109:26) {
    errno: -3008,
    code: 'ENOTFOUND',
    syscall: 'getaddrinfo',
    hostname: 'data.cocolotravel.comapi'
  }
}
[2024-05-21 18:25:15] [ERROR] axios.cjs[837] - get dtable related-users:  9031fe893ff0481eb11ae78e25963eb7  error:  AxiosError: getaddrinfo ENOTFOUND data.cocolotravel.comapi
    at Function.AxiosError.from (/opt/seatable/seatable-server-4.4.9/dtable-server/node_modules/axios/dist/node/axios.cjs:837:14)
    at RedirectableRequest.handleRequestError (/opt/seatable/seatable-server-4.4.9/dtable-server/node_modules/axios/dist/node/axios.cjs:3083:25)
    at RedirectableRequest.emit (node:events:525:35)
    at ClientRequest.eventHandlers.<computed> (/opt/seatable/seatable-server-4.4.9/dtable-server/node_modules/follow-redirects/index.js:38:24)
    at ClientRequest.emit (node:events:513:28)
    at TLSSocket.socketErrorListener (node:_http_client:494:9)
    at TLSSocket.emit (node:events:513:28)
    at emitErrorNT (node:internal/streams/destroy:157:8)
    at emitErrorCloseNT (node:internal/streams/destroy:122:3)
    at processTicksAndRejections (node:internal/process/task_queues:83:21) {
  hostname: 'data.cocolotravel.comapi',
  syscall: 'getaddrinfo',
  code: 'ENOTFOUND',
  errno: -3008,
  config: {
    transitional: {
      silentJSONParsing: true,
      forcedJSONParsing: true,
      clarifyTimeoutError: false
    },
    adapter: [ 'xhr', 'http' ],
    transformRequest: [ [Function: transformRequest] ],
    transformResponse: [ [Function: transformResponse] ],
    timeout: 60000,
    xsrfCookieName: 'XSRF-TOKEN',
    xsrfHeaderName: 'X-XSRF-TOKEN',
    maxContentLength: -1,
    maxBodyLength: -1,
    env: { FormData: [Function], Blob: null },
    validateStatus: [Function: validateStatus],
    headers: Object [AxiosHeaders] {
      Accept: 'application/json, text/plain, */*',
      'Content-Type': undefined,
      Authorization: 'Token I HIDE THIS',
      'User-Agent': 'axios/1.6.2',
      'Accept-Encoding': 'gzip, compress, deflate, br'
    },
    params: { dtable_uuid: '9031fe89-3ff0-481e-b11a-e78e25963eb7' },
    method: 'get',
    url: 'https://data.cocolotravel.comapi/v2.1/dtable-internal/get-related-users/',
    data: undefined
  },
  request: <ref *1> Writable {
    _writableState: WritableState {
      objectMode: false,
      highWaterMark: 16384,
      finalCalled: false,
      needDrain: false,
      ending: false,
      ended: false,
      finished: false,
      destroyed: false,
      decodeStrings: true,
      defaultEncoding: 'utf8',
      length: 0,
      writing: false,
      corked: 0,
      sync: true,
      bufferProcessing: false,
      onwrite: [Function: bound onwrite],
      writecb: null,
      writelen: 0,
      afterWriteTickInfo: null,
      buffered: [],
      bufferedIndex: 0,
      allBuffers: true,
      allNoop: true,
      pendingcb: 0,
      constructed: true,
      prefinished: false,
      errorEmitted: false,
      emitClose: true,
      autoDestroy: true,
      errored: null,
      closed: false,
      closeEmitted: false,
      [Symbol(kOnFinished)]: []
    },
    _events: [Object: null prototype] {
      response: [Function: handleResponse],
      error: [Function: handleRequestError],
      socket: [Array]
    },
    _eventsCount: 3,
    _maxListeners: undefined,
    _options: {
      maxRedirects: 21,
      maxBodyLength: Infinity,
      protocol: 'https:',
      path: '/v2.1/dtable-internal/get-related-users/?dtable_uuid=9031fe89-3ff0-481e-b11a-e78e25963eb7',
      method: 'GET',
      headers: [Object: null prototype],
      agents: [Object],
      auth: undefined,
      family: undefined,
      beforeRedirect: [Function: dispatchBeforeRedirect],
      beforeRedirects: [Object],
      hostname: 'data.cocolotravel.comapi',
      port: '',
      agent: undefined,
      nativeProtocols: [Object],
      pathname: '/v2.1/dtable-internal/get-related-users/',
      search: '?dtable_uuid=9031fe89-3ff0-481e-b11a-e78e25963eb7'
    },
    _ended: true,
    _ending: true,
    _redirectCount: 0,
    _redirects: [],
    _requestBodyLength: 0,
    _requestBodyBuffers: [],
    _onNativeResponse: [Function (anonymous)],
    _currentRequest: ClientRequest {
      _events: [Object: null prototype],
      _eventsCount: 7,
      _maxListeners: undefined,
      outputData: [],
      outputSize: 0,
      writable: true,
      destroyed: false,
      _last: true,
      chunkedEncoding: false,
      shouldKeepAlive: false,
      maxRequestsOnConnectionReached: false,
      _defaultKeepAlive: true,
      useChunkedEncodingByDefault: false,
      sendDate: false,
      _removedConnection: false,
      _removedContLen: false,
      _removedTE: false,
      strictContentLength: false,
      _contentLength: 0,
      _hasBody: true,
      _trailer: '',
      finished: true,
      _headerSent: true,
      _closed: false,
      socket: [TLSSocket],
      _header: 'GET /v2.1/dtable-internal/get-related-users/?dtable_uuid=9031fe89-3ff0-481e-b11a-e78e25963eb7 HTTP/1.1\r\n' +
        'Accept: application/json, text/plain, */*\r\n' +
        'Authorization: Token I HIDE THIS' +
        'User-Agent: axios/1.6.2\r\n' +
        'Accept-Encoding: gzip, compress, deflate, br\r\n' +
        'Host: data.cocolotravel.comapi\r\n' +
        'Connection: close\r\n' +
        '\r\n',
      _keepAliveTimeout: 0,
      _onPendingData: [Function: nop],
      agent: [Agent],
      socketPath: undefined,
      method: 'GET',
      maxHeaderSize: undefined,
      insecureHTTPParser: undefined,
      path: '/v2.1/dtable-internal/get-related-users/?dtable_uuid=9031fe89-3ff0-481e-b11a-e78e25963eb7',
      _ended: false,
      res: null,
      aborted: false,
      timeoutCb: null,
      upgradeOrConnect: false,
      parser: null,
      maxHeadersCount: null,
      reusedSocket: false,
      host: 'data.cocolotravel.comapi',
      protocol: 'https:',
      _redirectable: [Circular *1],
      [Symbol(kCapture)]: false,
      [Symbol(kBytesWritten)]: 0,
      [Symbol(kEndCalled)]: true,
      [Symbol(kNeedDrain)]: false,
      [Symbol(corked)]: 0,
      [Symbol(kOutHeaders)]: [Object: null prototype],
      [Symbol(kUniqueHeaders)]: null
    },
    _currentUrl: 'https://data.cocolotravel.comapi/v2.1/dtable-internal/get-related-users/?dtable_uuid=9031fe89-3ff0-481e-b11a-e78e25963eb7',
    _timeout: null,
    [Symbol(kCapture)]: false
  },
  cause: Error: getaddrinfo ENOTFOUND data.cocolotravel.comapi
      at GetAddrInfoReqWrap.onlookup [as oncomplete] (node:dns:109:26) {
    errno: -3008,
    code: 'ENOTFOUND',
    syscall: 'getaddrinfo',
    hostname: 'data.cocolotravel.comapi'
  }
}

@rdb I am noticing that the hostname has “api” appended to it. I wonder if this is supposed to be this way?

Thank you for your help.

Looks like you forgot a trailing slash. I guess it should be data.cocolotravel.com/api. Which API endpoint do you use? The api-gateway endpoint or the legacy endpoint?

@rdb thank you for your help.

That is what I thought to but the call looks good to me as you can see on the screenshot below.

I use the api-gateway endpoint. Could it be something wrong with the configuration ?

2024-05-21 19_13_58-139.162.81.170 - KiTTY

I tested the /related-users/ endpoint on https://api.seatable.io with SeaTable Cloud. The result: The expected response (see below).

Did you update to SeaTable 4.4? Have you paid attention to the upgrade notice for SeaTable 4.4?

@rdb I managed to make it work

Of course I respected all the steps in the Extra Upgrade Notices

Extra Upgrade Notices - SeaTable Admin Manual

BUT, somehow by simply omitting the last optional step the call worked

Maybe could it be that the

"dtable_web_service_url": "https://{public server URL}"

should be instead:

"dtable_web_service_url": "https://{public server URL}/"

With the trailing slash?

Glad to hear that the problem has been solved.

@cdb Can you check the hint that Axel gave?

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