Hello, Seatable community!
I hope you’re all doing well. I wanted to reach out to inquire about a feature that I believe could greatly enhance the functionality of my ticket system, which is powered by Seatable. Currently, we have a ticket system where users can add a rented device, typically a laptop, as part of their request. To facilitate this, I have established a link to another table that contains all available devices.
However, I’ve encountered a small hurdle in automating the process. I would like the status of the device to automatically change from “available” to “unavailable” once it is added to a ticket. Unfortunately, it seems that this feature is currently unavailable (pun intended).
I would like to know if there is a workaround or if Seatable has plans to introduce this functionality in a future update. Automating the status update would greatly streamline our ticket management process and ensure that accurate device availability is reflected in real-time.
If any fellow community members have encountered a similar situation or have any creative solutions, I would greatly appreciate your input as well.
Thank you for your time and assistance. I’m looking forward to hearing from the Seatable team or anyone else who might have insights or suggestions