Can't login after upgrade

dan87 · February 21, 2024, 8:34am

Hi, recently tried to upgrade 4.1 to 4.3 on SeaTable Enterprise. We are using Nginx as Reverse proxy.

After upgrading, i restarted SeaTable and tried to login, but got the CSRF protection problem. I thought this is because there’s a “new installation method for 4.3”, so i followed the instructions and also the extra-upgrade notices ( Switch Installation Method (v4.3) - SeaTable Admin Manual , Extra Upgrade Notices - SeaTable Admin Manual )

Containers are starting without error. Disabled caddy in .env (as we are using nginx). Restarted everything.

SeaTable is now starting but we can’t login anymore. (Error: Falsches Konto oder Passwort / Wrong account or password). “Forgot Password” function is also not working.

How can we get access into our SeaTable again? any ideas? Thanks in advance.

cdb · February 22, 2024, 9:48am

Hey dan87,

here are some hints to solve this problem:

you have to configure an SMTP, that you can use “forget password”. Here is the manual: Email Sending - SeaTable Admin Manual
there is a command line entry to create a new superuser: Setup SeaTable Server Enterprise Edition - SeaTable Admin Manual
what is shown in dtable_web.log at the moment you try to login?

system · February 28, 2024, 2:11am

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