Data from Seatble Databank/Cloud does not synch with Application Data yet again

User Talk Apps
1

Hey,

i already did a post 18 days ago regarding the upstanding topic that our cloud version of seatable does not synch the new Data in the Databank with the Universal App Builder.

I already talked about that topic with a developer and he confirmed, that this is a bug or a seatable server issue.

I can explain it like following:
When i put Data from our Databank i except it to synch with the Data in the App Builder and if want to create a new “Project”, i can not use the new/current data, the data is always in the past and somehow does not synch.

So that is leading to the fact that i can not use the “Filter” Function to create new Folders or Sites in the App Builder.

Is there someway to get a call with a Seatable Advisor, to have a look over that “bug”?

Thanks in advance!

2

Dear user,

I am sorry, but I can not follow your explanations: what do you mean with sync? Common dataset? Why is it not possible to use a Filter? Please end us screenshots or even better a screen capture.

Regarding your former support request: you created a topic in this forum 18 days ago and Felix asked you to provide more information, which did not happen. We closed the issue due to inactivity.

3

Yes the topic from 18 days ago got closed because i could solve it myself with a developer colleague.

We thought everything was fixed, but the problem appeared again and after checking the problem we could not find any fix to the issue.

With Synch, i mean the Synchronisation with the Data in the Databank to the Universal App Builder.

As you can see in the following Screenshots i can not find any of the “new customers” when i want to use the Filter in the “Universal App Builder”.

It even still shows some old projects, which already got deleted.

7

When the app is opened, while you do some changes in the base, you need to reload the app first.

8

Thanks! I already did that :slight_smile:

This “Bug” occurs, still even after loggin in and out/reloading website etc.

9

Please create an invite link for your base and send this to support@seatable.io. Then I will have a look.

1 Like
10

Ive sent you an E-Mail.

11

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