Hi, I’m trying to find a solution for my team that will allow us to receive requests from external users and allow us to manage those requests. Has anyone ever tried to implement a helpdesk or issue tracker with SeaFile cloud to use with external users? The question I have is:
- Will ticket filers be able to see ticket status and add comments to a ticket without creating an account (and costing another user license)?
- Will ticket filers need to create an account at all, or can they access via a password?
- Can it be synced to JIRA and/or Azure Devops Boards and then back to SeaTable when a ticket is updated?