I have an Automation Rule to send a notification once a condition is met; the trigger condition event is set to run periodically on records meet condition with a condition threshold.
I am facing an issue where the rule doesn’t distinguish emails defined in {}, but when I change the Triggers Conditions event to records meet specific conditions it does see the emails in {}!
I have a column called “email” specifying emails for each row in my table; in the trigger action am putting this: {email}. What I don’t understand why it works when it’s on modification but not when set to run periodically.
So you are saying that if you enter {Email} under “Send to” in the automated action under send email and an email address is entered in the column Email (of type Email), no email will be sent to this address?
exactly! please help, the weird thing is this happens only when Event is set to “Run periodically on records meet conditions” if i chose any other event it works fine.